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The Pathologist / Issues / 2016 / Aug / It’s Our Turn to Talk: Pathologists, Patients and Diagnostic Errors – Part II
Profession Training and education Quality assurance and quality control Regulation and standards Clinical care Laboratory management

It’s Our Turn to Talk: Pathologists, Patients and Diagnostic Errors – Part II

In the first of this two-part feature (1), we discussed the reasons why disclosure of diagnostic errors can be so problematic. But we also noted that most physicians want transparency. What are the best ways to release their inhibitions and help them kick-start these difficult conversations? In the final installment of this feature, experts in the disclosure and communication of medical errors share their thoughts on how pathologists might explore what will be – for many – uncharted territory.

08/19/2016 1 min read
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Objective:

To discuss the developments in error disclosure protocols and their impact on pathologists and patients, continuing the conversation from the previous article.

Approach:
  • Cultural Shift in Healthcare: The article highlights a cultural shift in healthcare organizations towards greater transparency and support for error disclosure, as evidenced by training programs and institutional endorsements.
  • Development of Disclosure Protocols: It discusses the lack of clear protocols as a barrier to error disclosure and the ongoing development of guidelines in various institutions, including the CANDOR toolkit.
  • Recommendations for Disclosure Pathways: Michael Laposata recommends a dedicated error disclosure function in institutions to support pathologists, emphasizing the need for a supportive environment.
  • Addressing Litigation Concerns: The article examines how fear of litigation and punitive organizational cultures affect the willingness to disclose errors, highlighting the need for supportive guidelines.
Key Findings:
  • A cultural shift towards transparency in healthcare is emerging, supported by training programs.
  • There is a growing development of error disclosure protocols globally, including the CANDOR toolkit.
  • The establishment of a dedicated error disclosure function can support pathologists by providing guidance.
  • Fear of litigation and punitive cultures hinder error disclosure, necessitating supportive measures.
Interpretation:

The article emphasizes the importance of developing supportive environments and protocols for error disclosure in pathology.

Limitations:
  • The article does not provide specific data on the effectiveness of new protocols or their implementation.
  • It lacks a comprehensive overview of the impact of these changes on patient outcomes and safety improvements.
Conclusion:

The article discusses ongoing developments in error disclosure protocols and their potential to improve communication between pathologists and patients.

Sources:
  • Institute of Medicine Report
  • CANDOR Toolkit
  • Patient Safety Organization Program

This content is an AI-generated, fully rewritten summary based on a published scholarly article. It does not reproduce the original text and is not a substitute for the original publication. Readers are encouraged to consult the source for full context, data, and methodology.

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References

  1. N Miller, “We Need to Talk”, The Pathologist, 20, 18–29 (2016). EP Balogh et al., “Improving diagnosis in healthcare”, Institute of Medicine (2015). Available at: http://bit.ly/1KxJPO4. Accessed June 10, 2016. MA Makary, M Daniel, “Medical error – the third leading cause of death in the US”, BMJ, 353, i2139 (2016). PMID: 27143499. Agency for Healthcare Research and Quality, “Communication and Optimal Resolution (CANDOR) Toolkit”. Available at: http://bit.ly/1P2A17C. Accessed July 13, 2016. “Collaborative for Accountability and Improvement”. Available at: http://www.communicationandresolution.org. Accessed August 15, 2016. MACRMI, “MACRMI and CARe: What’s New”, Presented at the 4th Annual CARe Forum; April 19, 2016; Waltham, USA. “Massachusetts Alliance for Communication and Resolution following Medical Injury.” Available at: http://www.macrmi.com. Accessed August 15, 2016.

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