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Quality Systems Manager, Saint Joseph's Medical Center, Yonkers, New York, USA

Intro to pathology? Growing up a child of an agronomist and a registered nurse, a deep appreciation for science was instilled in me from a young age. My father's enthusiasm for agriculture and the scientific processes involved in food production began shaping my understanding as early as age 4. Meanwhile, my mother complemented this education by emphasizing the importance of proper nutrition and its critical role in sustaining life. Thus, my foundational years were enriched with lessons in science, physiology, and public health.

While pursuing a degree in biochemistry, my career aspirations took an unexpected turn at an academic fair where I serendipitously met a professor from the clinical laboratory science program. Intrigued by our conversation, I learned more about the program and had the opportunity to tour the laboratory and meet current students. Witnessing their expertise in guiding diagnoses and the myriad of career opportunities available – from institutions like the CDC and NIH to labs worldwide – convinced me to change my career path. I applied to the program, was accepted, and it proved to be a life-changing decision.

Having the ability to save a person's life gives a profound sense of purpose. I viewed healthcare not merely as individual doctors or nurses, but as a cohesive system. I aspired to contribute to the dynamic team that positively impacts lives every day.

Biggest challenge in pathology? Two significant challenges affecting the field include staffing shortages and burnout. The retirement of the “baby boomer” generation and a lack of qualified new personnel entering the laboratory profession, have exacerbated these issues. This situation has resulted in increased overtime, contributing to burnout among current staff.

To tackle these challenges effectively requires greater engagement from all levels of laboratory personnel. Laboratory science and pathology remain relatively unfamiliar as career options in society. Like many others, my discovery of the field was largely by chance, a common experience among professionals in the field. This pattern must change. Laboratory science and pathology should be promoted as viable career paths starting from elementary education. This initiative requires contributions from all laboratory professionals. Inclusivity across all aspects is essential for meaningful impact. By addressing this concern appropriately, vacancies can be reduced and burnout can be tackled to an extent.

Dream lab? While many aim for a state-of-the-art laboratory equipped with cutting-edge technology, the paramount goal should be to establish a quality-driven, effective, and unified work environment. This requires leaders who are not only innovative but also committed to serving their community, thus cultivating a supportive and inventive atmosphere that inspires staff to exceed their designated responsibilities.

My vision for an ideal laboratory includes several key attributes:

1. Robust succession planning program

To address the ongoing brain drain caused by retirements, we must prepare future leaders thoroughly. This involves training in investigative analysis to ensure operational excellence and sustainable changes across all departments.

2. Leadership development program

Recognizing that technical prowess alone does not suffice – leadership development is essential for sustainable progression. This initiative will equip staff with the necessary skills to manage subordinates and collaborate effectively with colleagues from diverse departments.

3. Career ladders

Establishing clear career ladders enables staff to aspire to higher positions based on merit and accomplishments. This not only motivates employees but also ensures a structured management hierarchy and promotes further education.

4. Educational leadership roles

Education is the bedrock of laboratory practice. Leadership roles dedicated to education will ensure continuous training, competency maintenance, and staying updated with technological advancements – facilitating consistent knowledge transfer.

5. Collaboration with MLT/MLS programs

Supporting local MLT/MLS programs by offering clinical rotations to students is crucial. By participating in nurturing the next generation of laboratorians, we contribute to the future sustainability and growth of our profession.

Addressing these priorities will undoubtedly contribute to the success of the laboratory team. Each initiative aims not only to enhance operational efficiency and staff retention but also to foster a culture of continuous learning and professional development.