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About Mark F. Gendron
Mark is Quality Manager in the Department of Laboratory Medicine at Memorial Sloan Kettering Cancer Center in New York. He works tirelessly to champion the clinical laboratory and provide quality laboratory services for patients every day, which his peers say makes him a true lab hero. Mark has gone above and beyond his duty throughout the COVID-19 crisis, securing testing supplies, coordinating emergency staffing schedules, and working with research colleagues to validate additional testing and increase capacity. His proudest achievement? “Achieving a full digital transformation of our quality management system and implementing a database culture at Memorial Sloan Kettering.”
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